Steps to build a world-class technical support team
I’ve spent more than 9 years in a customer-facing role for one of the largest IT product companies in the world. I had the opportunity to successfully led multiple teams across different time zones (APGC/EMEA/North America) to deliver wonderful technical support experience for the cloud productivity suites that impact millions of users. These are some […]
Steps to build a world-class technical support team Read More »